Before sending sensitive material
Palette Studio Pro support normally does not need your original photos, palette files, or exported code. Share only the minimum information needed to explain the issue. The optional diagnostics report excludes image and palette content.
Purchase help
Apple handles billing, refunds, subscription management, and payment methods. For feature access after a purchase, first use Restore Purchases in Palette Studio Pro Settings. For billing changes, use your Apple Account subscription settings or Apple Support.